Privacy Policy

Privacy Policy

Introduction

Welcome to https://bathing-assistance-pharr-texas.primarycareaid.com (referred to as “our website” or “we,” “us,” or “the Company”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect data when you interact with our online services, including our website, mobile applications, and any other related platforms (collectively, “Services”).

Scope

This policy covers all aspects of your interaction with our Services, regardless of whether you are a registered user or a casual visitor. It is applicable to:

Please note that this policy does not extend to third-party websites, apps, or services linked from our Services, which have their own privacy notices and are not governed by ours. We encourage you to review the privacy policies of these external platforms to understand how they handle your data.

Processing Activities

This Privacy Policy guides our practices when:

  1. You use our applications or register as an authorized user on our Services.
  2. You visit our websites and interact with their content, including by providing feedback or submitting forms.
  3. We communicate with you via email, phone calls, SMS, or other channels for promotional, transactional, or informational purposes.

Personal Data Collection

We collect several types of personal data to enhance your experience, improve our Services, and comply with legal requirements. Here’s a detailed breakdown:

  1. Account Information: Details related to your user account creation, such as usernames, passwords (hashed), email addresses, and profile preferences.
  2. Payment Information: Data needed for processing transactions, including credit/debit card numbers (encrypted), expiration dates, and billing addresses.
  3. Financial Information: Records of financial transactions, payment history, and banking information to facilitate payments and services.
  4. Purchase Information: Details about products or services you have purchased from us, including order numbers, quantities, and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device tokens (for push notifications), and advertising IDs.
  6. Location Data: Geographic data from your device when you interact with our Services, used for location-based services and analytics.
  7. Feedback and Reviews: Comments, suggestions, and reviews you provide to help us improve our products and services.
  8. Social Media Information: Data from social media platforms when you connect or interact with our accounts on these platforms.
  9. Product Information: Details about the products you view, search for, or purchase on our e-commerce platform.

We collect this data through various means, including direct user input, server logs, cookies, and third-party service providers.

Cookies

Our website uses cookies to enhance your browsing experience and provide personalized services. Cookies are small text files stored on your browser that serve different purposes:

  1. Strictly Necessary: These cookies enable core features like login, language preferences, and access to secure areas of our site. Without them, using our Services would be significantly impaired.
  2. Preference Cookies: Used to remember your preferences and settings for improved user experience.
  3. Analytics Cookies: These track website usage, enabling us to analyze user behavior to optimize our platform. Third-party analytics services may use these cookies.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of non-essential cookies are set on their devices.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  • Processing transactions and providing related services.
  • Maintaining your account and user profile.
  • Personalizing content and ads based on your preferences.
  • Complying with legal, tax, or regulatory requirements.

Once the retention period expires or when you request deletion, we will securely erase or anonymize your data, unless retention is required by law. You can always update or delete your personal information through your account settings.

Your Rights

Depending on your location and applicable laws, you have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you and its use.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data, except under certain circumstances.
  • Restriction: Limit our processing of your data in specific situations.
  • Portability: Receive a copy of your data in a structured, commonly used format and transfer it to another controller.
  • Object: Object to the processing of your data for specific purposes, including direct marketing.
  • Non-Discrimination: Assert that we do not discriminate against individuals who exercise their rights under data protection laws.

To exercise these rights or if you have any data-related queries, please contact our Data Protection Officer at the address provided in the Contact section.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified on our website with a revised policy version. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Information

For any questions, comments, or requests regarding this Privacy Policy, your rights, or our data practices, please contact us:

  • Email: [email protected]
  • Mailing Address: Data Protection Team, Bathing Assistance Pharr Texas, [Street Address], [City, State, ZIP Code]

We appreciate your trust in sharing your personal information with us. Your feedback helps us improve our privacy practices and ensure we protect your data effectively.